About

FAQ

• Where is the store based?

  Houston, TX

• Do you accept orders placed outside of the US?

  Not at this time.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. Cards are shipping via first class mail. Frames are shipped via Priority Mail which includes insurance and tracking.

  Once available, International shipping delivery times may vary between 2 and 12 weeks.

• Do you take custom order requests!

  Absolutely! I love to create one-of-a-kind frames made to your specifications. We can collaborate on any theme for a frame size up to 8x10. Prepayment of the agreed upon price will be required before work begins. You have 3 business days from date of payment to cancel the order.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.